Resetting Your Password

April 18, 2024

If you need to reset your password, the process is straightforward and secure. Follow these steps to create a new password for your Merch Jar account:

  1. Log Out: If you’re currently logged in, click on your account menu icon in the lower left corner. Select 'Log Out' to sign out of your account.
  2. Click Password Reset Link: Visit the login page. Below the 'Login' button, you'll find a 'Forgot Your Password?' link. Click this to proceed with resetting your password.
  3. Submit Your Email: On the password reset page, you’ll be asked to enter the email address associated with your Merch Jar account. Fill in your email and click 'Reset Password'.
  4. Check Your Inbox: Look out for an email from Merch Jar containing a password reset link. If you don’t see it in your inbox, be sure to check your spam or junk mail folder.
  5. Follow the Reset Link: Open the email and click on the provided link to set up a new password. The link will take you to a secure page where you can enter a new password for your account.

Tips for a Strong Password:

  • Use a mix of uppercase and lowercase letters, numbers, and symbols.
  • Avoid common words and phrases to ensure the strength of your password.
  • Don’t reuse passwords from other websites or accounts.

Once you’ve reset your password, you can return to the login page and access your account with your new credentials. If you encounter any issues during this process, don’t hesitate to use the 'Get Support' option in the account menu for assistance.

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