Experiencing difficulties with data synchronization in Merch Jar, especially after connecting your Amazon Advertising account? This troubleshooting guide is designed to help you swiftly address and resolve common syncing issues, ensuring that your advertising data is seamlessly integrated with Merch Jar's features.
No data syncing could be due to a variety of reasons—whether it's quirks with Amazon's API, you haven't set up an advertising account yet, or there's no advertising data to pull.
If you do have an ad account with campaign data, this is a common issue due to quirks with Amazon's Advertising API. Follow these steps to resolve the issue.
Step 1: Create a Manager Account in Amazon Ad Console
For a deeper dive into this process, you can refer to Amazon's own Manager Account documentation.
Step 2: Add All Relevant Accounts to Your New Manager Account
Step 3: Invite User to Manager Account
Final Step: Resync with Merch Jar